Privacy Policy

Last updated: 12 December 2025

This Privacy Policy explains how Tasvii (“we”, “us”, “our”) collects, uses, and shares personal information when you visit our website, use our services, or make a purchase (collectively, the “Services”).

By using the Services, you agree to the collection, use, and sharing of your information as described here. If you do not agree, please do not use the Services.

On this page

  1. Changes to this policy
  2. Information we collect
  3. How we use your information
  4. Cookies & tracking
  5. How we share information
  6. User-generated content
  7. Third-party websites
  8. Children’s privacy
  9. Security & retention
  10. Your rights & choices
  11. International users
  12. Contact

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated policy on our website and revise the “Last updated” date.

Information we collect

The information we collect depends on how you interact with our Services. We collect information in three ways: (1) automatically when you use the site, (2) directly from you, and (3) from trusted third parties.

1) Information collected automatically (Device & Usage Information)

When you visit our site, we may automatically collect:

  • Device details (browser type, IP address, time zone, device identifiers)
  • Pages/products viewed and how you interact with the site
  • Referral information (e.g., search terms or links that brought you to our website)
  • Log data (date/time, referring/exit pages)

We may use technologies such as cookies, pixels, web beacons, and tags to understand site performance and user interactions.

2) Information you provide directly

When you place an order, create an account, or contact us, you may provide:

  • Contact details (name, email, phone number, address)
  • Order details (billing/shipping address, items purchased, payment confirmation)
  • Account details (username, password, security questions, where applicable)
  • Shopping activity (items you view, add to cart, or add to wishlist)
  • Support messages (information you include when contacting customer care)

If you choose not to provide certain details, some features (like checkout or account access) may not work.

3) Information from third parties

We may receive information from service providers that help us run the Services, such as:

  • Payment processors (to process payments and prevent fraud)
  • Shipping/fulfillment partners (to deliver your orders)
  • Analytics and marketing partners (to understand performance and improve campaigns)

Any information we receive from third parties is handled according to this Privacy Policy. We are not responsible for third-party privacy practices.

How we use your information

We use personal information to:

  • Provide products and services (process payments, fulfill orders, ship products, manage accounts, handle returns/exchanges, enable reviews)
  • Communicate with you (order updates, support responses, service messages)
  • Market and advertise (send promotions by email/SMS where permitted, personalize content and ads)
  • Security and fraud prevention (detect suspicious activity and protect accounts and transactions)
  • Legal compliance (meet legal obligations, enforce terms, and protect our rights and users)

Cookies & tracking

Like many websites, we use cookies and similar technologies to run and improve our site, remember preferences, and understand how visitors use the Services.

  • Essential cookies help the site function (e.g., cart, checkout, security).
  • Analytics cookies help us understand traffic and site performance.
  • Marketing cookies may be used to show relevant ads and measure campaigns.

Most browsers accept cookies by default. You can usually remove or reject cookies in your browser settings. Please note that disabling cookies may affect site functionality.

Ad preference controls (optional)

  • Facebook Ad Settings: Open
  • Google Ad Settings: Open
  • Microsoft/Bing Ads: Open

These links are provided for convenience. Their availability and settings are managed by the respective platforms.

How we share information

We may share personal information in limited situations, including:

  • Service providers who help operate our business (payment processing, shipping, IT, analytics, customer support, cloud services).
  • Marketing partners to help deliver and measure ads (where permitted by law and your settings).
  • Affiliates (if applicable) to operate and manage the business.
  • Legal and business events (to comply with law, respond to lawful requests, enforce our terms, or during mergers/restructuring).

Categories of information we may share

  • Identifiers (name, email, phone, address, account details)
  • Commercial information (order history, shopping activity, support messages)
  • Internet/network activity (usage data and device information)

We do not use or disclose sensitive personal information to infer characteristics about you.

User-generated content

If you submit product reviews or other content to public areas of the site, that content may be visible to others. Please avoid sharing sensitive personal information in public reviews or comments.

Third-party websites

Our site may link to third-party websites or services. If you follow those links, their privacy policies apply. We are not responsible for the privacy or security practices of third-party sites.

Children’s privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us to request deletion.

Security & retention

We use reasonable measures to help protect your information. However, no method of transmission or storage is completely secure. Please avoid sending sensitive information through unsecured channels.

We keep personal information only as long as necessary for purposes such as fulfilling orders, maintaining accounts, complying with legal obligations, resolving disputes, and enforcing agreements.

Your rights & choices

Depending on your location, you may have rights relating to your personal information, which may include:

  • Access / Know what information we hold
  • Request deletion
  • Request correction
  • Data portability (receive a copy of your data)
  • Restrict or object to certain processing
  • Withdraw consent (where we rely on consent)
  • Opt out of marketing communications (unsubscribe links in emails)

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

International users

Your information may be stored or processed in countries outside your own, depending on where our service providers operate. Where required, we use appropriate safeguards for cross-border transfers.

Contact

If you have questions about this Privacy Policy or would like to exercise your rights, contact us at:

Email: tasvii.customercare@gmail.com